Recover Candy Crush Saga Lost Progress
Losing your progress in Candy Crush Saga can be quite annoying, but there are things you can do to recover them. Here's what you have to do:
1. Check Your King Account
- Log in: Open your account in King.
- Verify progress: See whether it is still attached to your account. At times, technical issues may temporarily obscure your recorded progress.
2. Contact King Support
- Describe the problem: Call King's customer service and describe your lost progress in words.
- Provide details of your device information, game version, and screenshots or timestamp that may be helpful:
For questions 3 - 6, write in a formal tone and do not use contractions.
3. Game Reinstallation May Be Attempted
- Information Backup: When available, back up your device before installation.
- Installation: Reinstall Candy Crush Saga by first uninstalling and then reinstalling. This may fix temporary bugs and recover your lost progress.
4. Verify Cloud Sync Problems
- Verify cloud sync settings: Cloud sync is turned on in your game settings.
- Disable and Re-enable Cloud Sync: If necessary, disable the cloud sync and re-enable the same to refresh the connection.
5. Keep Patience and Continue
- King's response: Sometimes King support needs some time to investigate and solve your issue.
Follow up with a support ticket if you haven't heard back within a reasonable amount of time.
Although the steps above do not guarantee restoring lost progress, at least they will give you a better chance. Be patient, and do not stop trying to contact King's support team with as much information as possible.